Open Source Help Desk

The help desk software is written in html and asp and is easily modified and customized. Its free version offers email ticketing ticket and agent tracking sla management a community forum and knowledge base management functionalities. Liberum help desk is open sourced under the gpl license and free for use.

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The messaging and mail functions are very convenient as well due to automatic pipelining.

Open source help desk.

Liberum help desk is the complete help desk solution for small to medium it departments and service providers. Helpdeskz is a php based free and open source help desk software tool that comes with an array of features. This customer service software allows easy customizations to meet unique business needs. This php based ticketing system is by far the most powerful yet intuitive and exciting open source project of 2020.

This software provides a simple easy to use web interface for managing and tracking technical support problems. Its multilingual capability is very useful as well. The help desk software is written in html and. The dashboard is very simplified and it stacks various functions and processes on a single screen.

An open source help desk or an open source ticketing system is openly available for anyone to download inspect enhance and manipulate. Try out the best cloud hosted help desk platform for 30 days. Easily scale and streamline your customer service and drastically improve your customer s experience. Liberum help desk is open sourced under the gpl license and free for use.

This software is distributed under the gnu licensed and has been tested on many operating system platforms including windows and linux. All that is required to run liberum help desk is windows server running iis. Eticket otrs osticket brimir request tracker glpi mantisbt simpledesk phd help desk liberum bugzilla sinergia adefhelpdesk uvdesk are some of the top help desk software open source. Osticket is a widely used and trusted open source support ticket system.

What are the best help desk software open source. Diamantedesk is free open source easy to use help desk solution. Otrs is an open source help desk support software with a lot of features to manage users support requests by phone or email. Zoho desk is a cloud based help desk and customer service solution.

It s based on modern technology stack that provides high reliability flexibility scalability and extensibility. Uvdesk open source help desk uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions written in php language. The free version s usp is the reporting functionality.

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